How do I connect my card?
Go to Settings and tap "Connect Amex" to link your account via Plaid, or upload a CSV export from your Amex account.
How do I cancel my subscription?
Open the App Store on your iPhone, tap your profile icon, go to Subscriptions, and select PlatinumPerks to cancel.
How do I delete my account?
Go to Settings, scroll to the bottom, and tap "Delete account." This permanently removes your account and all associated data.
My transactions aren't syncing.
Pull down to refresh on the main screen, or go to Settings and tap "Refresh Plaid" to manually sync.
A perk isn't being detected correctly.
Email us with the merchant name and transaction amount and we'll investigate.